Mail sent to info@newcasinoarrivals.ca arrives with the editor. No ticket queue, no autoresponder.
A terms change you have noticed. This site is built on the difference between what an operator published at launch and what it publishes now, and readers spot those changes long before a scheduled re-check does. If a wagering multiple, a maximum bet, a weighting table or a withdrawal ceiling has moved at one of the sites listed here, that is worth an email -- a screenshot of the old wording is gold. Your own experience of a withdrawal is nearly as useful: which site, which province, which rail, whether a bonus was live, and how long each stage took.
Please do not send account numbers, passwords, identity documents, or screenshots with personal data in them.
Anything out of date here will be corrected, and material corrections are noted on the page rather than made quietly.
Operators who think a review misstates their position are welcome to write, particularly where terms or a licence have changed since testing. Specific, checkable claims get re-checked. Requests to remove an unfavourable review do not get actioned.
New Casino Arrivals is an independent publisher with no relationship to any operator's support, compliance or payments desk. If a withdrawal is being held, the route is the operator's own complaints process and then its regulator -- iGaming Ontario and the AGCO for Ontario-registered sites, the named offshore licensor otherwise. Nobody here can move your money.